Shipping policy

 

SHIPPING

City Lights SF delivers to all contiguous United States. Some restrictions apply. Always check the shipping on the cart page after entering the “ship to” zip code. For select products, upgraded options may be available for purchase during checkout.

Shipping Costs

  • FREE ground shipping on orders over $75.00 (not including Trade orders)
  • Orders under $75 have a $10 flat rate cost of shipping per item
  • LTL shipping costs are calculated at the time of checkout
  • FREE Shipping doesn't not apply to Trade Orders
  • City Lights SF does not install or assemble products. If “White Glove” service is needed, please contact 1--888-484-CITY (2489) or email us at cs@citylightssf.com regarding a quote and to see if this service is available in your area.

Standard Shipping Times

Products ship from our partner brands' warehouses and factories from the US and overseas. The general lead times vary by product and brand. While we display the standard lead times given from our partner brands, lead times can vary depending on what is in the order. Please contact

1-888-484-CITY (2489) or email us at cs@citylightssf.com for the most accurate lead time.

SHIPPING FAQs

How does my order ship?

Deliveries will be made via FedEx Ground, UPS, or by other common domestic carriers.

Do you ship worldwide?

No. At this time, City Lights SF does not ship worldwide.

What if I live in Alaska, Hawaii, Puerto Rico, or the US Virgin Islands?

Additional shipping fees may apply for the locations listed above. Our Customer Service team will confirm any fees 24-48 hours after your order is placed and will not finalize your order until you accept the final terms. For orders to Puerto Rico or the US Virgin Islands, please note that we will only be able to quote shipping costs. Local taxes and duties may still apply.

Will you ship to my PO Box?

Unfortunately, we cannot ship to PO Boxes or Military APOs.

What if I need to ship to multiple addresses?

Please contact our Customer Service team, and they will assist you with your specific needs. Please call us at

1-888-484-CITY (2489) or email cs@citylightssf.com