Cookie policy
Last updated: November 12, 2026
This Cookie Policy explains how City Lights SF ("we," "us") uses cookies and similar technologies on citylightssf.com, what they do, and how you can control them. It adds to our Privacy Policy.
Change your choices anytime: use the button below to turn analytics and marketing cookies on or off. Strictly necessary cookies are always on because the store can't work without them.
Cookie settings couldn't open on this page. Please use the cookie banner or the link at the bottom of any page, or email privacy@citylightssf.com.
On this page:
- What cookies are
- Types of cookies we use
- Cookies and tools on our site
- How to control cookies
- Global Privacy Control and Do Not Sell
- Contact us
What cookies are
Cookies are small text files that a website saves in your browser. They let the site remember things, like what's in your cart, and help us understand how the site is used. We also use similar technologies, such as pixels, tags, and local storage, that work in a similar way. In this policy, "cookies" covers all of these.
Some cookies are set by us (first-party cookies). Others are set by companies that provide services to us, such as analytics and advertising partners (third-party cookies). Some last only until you close your browser (session cookies); others stay for a set time, usually from a few days up to two years (persistent cookies).
Types of cookies we use
- Strictly necessary: needed for the store to work, such as keeping items in your cart, checkout, signing in to your account, security and fraud prevention, and remembering your cookie choices. These can't be turned off.
- Functionality: remember your preferences and support features like returns and package protection, so the site works the way you expect.
- Analytics: help us understand how visitors use the site, such as which pages are popular and where people have trouble, so we can improve it. We look at this information in summary form.
- Marketing: help us show you relevant ads on other sites and social media, measure how well our ads work, and send emails about products you viewed or left in your cart.
Where the law requires it, including for visitors in the EEA, UK, and Switzerland, we only use analytics and marketing cookies after you agree to them.
Cookies and tools on our site
These are the main services that set cookies or use similar technologies on our site. The exact cookies can change when these providers update their tools.
| Provider | Type | What it does |
|---|---|---|
| Shopify (privacy policy) | Strictly necessary, Analytics | Runs our store: cart, checkout, account sign-in, and security. Also provides store analytics, such as visits and sales. |
| Consentmo | Strictly necessary | Shows our cookie banner and remembers your cookie and privacy choices. |
| Redo | Functionality | Provides our returns portal, free returns and exchanges, and package protection at checkout. |
| Google Analytics (privacy policy) | Analytics | Measures how visitors find and use our site. |
| Google Ads (privacy policy) | Marketing | Measures the results of our Google ads and shows our ads to people who have visited our site. |
| Meta: Facebook and Instagram (privacy policy) | Marketing | Measures the results of our Facebook and Instagram ads and shows our ads to people who have visited our site. |
| Klaviyo | Marketing | Powers our email and text sign-up forms and sends emails about products you viewed or left in your cart, if you have subscribed. |
| Opensend | Marketing | Helps us recognize returning visitors who haven't signed up yet, using information from Opensend's partner network, so we can send them our marketing emails. Every email includes an unsubscribe link. |
Our advertising and analytics partners may combine information from our site with information they collect elsewhere, under their own privacy policies.
How to control cookies
- On our site: use the Update Cookie Settings button at the top of this page, or the cookie banner, to accept or reject each type of optional cookie. Saying no to optional cookies won't stop you from shopping with us.
- In your browser: most browsers let you block or delete cookies in their settings. If you block all cookies, parts of the site, such as your cart and checkout, may not work.
- Google Analytics: you can install the Google Analytics opt-out browser add-on.
- Ad settings: you can manage the ads you see in your Google and Meta account settings.
- Marketing emails and texts: click "unsubscribe" in any email or reply STOP to any text.
Your cookie choices are saved for this browser and device. If you clear your cookies or use a different browser or device, you'll need to set them again.
Global Privacy Control and Do Not Sell
Under some US state laws, using advertising cookies can count as "selling" or "sharing" personal information, or as "targeted advertising." If your browser sends a Global Privacy Control (GPC) signal, we treat it as a request to opt out, and we turn off marketing cookies for that browser automatically.
You can also opt out on our Do Not Sell or Share My Personal Information page. To learn about all your privacy rights, see US Privacy Rights.
Contact us
If you have questions about this Cookie Policy or how we use cookies:
Email: privacy@citylightssf.com
Toll-free: 1-888-484-CITY (2489)
Mail: City Lights SF, Attn: Privacy, 707 Bayshore Blvd., San Francisco, CA 94124
We review this policy at least once a year and update it when our tools or the law change. The date at the top shows when it was last updated.
